The Dubai Health Authority (DHA) is the government body responsible for overseeing healthcare services, ensuring the safety, and improving the quality of care provided to the residents and visitors of Dubai. DHA plays a pivotal role in regulating medical facilities and healthcare professionals in the emirate. Among the many centers operated by the DHA, the DHA Al Barsha Center stands out as a key hub for healthcare services and administrative support.
In this blog, we’ll explore the various services offered by the DHA, focusing on the Al Barsha location, customer service, contact details, and the key offices under its management.
Dubai Health Authority Customer Service
The customer service provided by the Dubai Health Authority is known for its efficiency and focus on patient satisfaction. DHA aims to ensure that all residents and healthcare professionals receive prompt, accurate, and accessible services. Whether it’s processing medical licenses, handling health insurance queries, or facilitating patient appointments, DHA’s customer service strives to make healthcare interactions smooth and user-friendly.
Key Features of DHA Customer Service:
- 24/7 Helpline: DHA operates a 24/7 helpline that caters to public health inquiries, service appointments, and general health advice. This support is available through their dedicated 800-DHA (800-342) hotline, ensuring that assistance is always just a phone call away.
- Multiple Languages: To cater to Dubai’s diverse population, DHA customer service offers support in multiple languages, including Arabic, English, and several others, making it easier for expatriates and tourists to communicate their healthcare needs.
- Online Services: The DHA has developed an efficient online portal called Sheryan for healthcare professionals and residents. This system allows for the seamless processing of medical licenses, appointment bookings, test result retrievals, and access to health services.
- Feedback Mechanism: DHA encourages public feedback through various platforms, helping them improve services and address patient concerns. The “Happiness Meter” is a unique tool DHA uses at their service centers to measure public satisfaction in real-time.
Al Barsha Dubai Health Authority
The DHA Al Barsha Center is one of Dubai Health Authority’s key locations, strategically placed in the Al Barsha area to serve residents in nearby communities. The center is designed to provide a wide range of services, from medical testing to administrative healthcare support.
Services Offered at Dubai Health Authority Al Barsha:
- Preventive Healthcare: Al Barsha Center offers comprehensive preventive healthcare services such as vaccinations, health screenings, and wellness programs designed to detect and prevent illnesses early.
- Medical Fitness Tests: A critical service offered at DHA Al Barsha is medical fitness tests, required for visa processing and employment in the UAE. These tests include physical exams, blood tests, and X-rays to ensure residents and workers meet the health standards required by UAE law.
- Specialized Clinics: The center houses specialized clinics catering to various medical needs such as dermatology, cardiology, internal medicine, and pediatrics, making it a convenient healthcare hub for families and individuals in the area.
- Pharmacy and Prescription Services: On-site pharmacies provide easy access to medications, prescription refills, and pharmacist consultations.
- COVID-19 Services: The Al Barsha center also played a pivotal role during the COVID-19 pandemic, offering PCR testing, vaccination drives, and health advice for those impacted by the virus.
With its efficient service, the DHA Al Barsha Center is a vital part of Dubai’s healthcare infrastructure, ensuring that residents of this bustling district have convenient access to essential healthcare services.
Dubai Health Authority Al Barsha Contact Number
The DHA contact number is one of the primary tools for connecting with the organization’s services. Whether you’re looking to schedule a medical appointment, inquire about a medical license, or need urgent health advice, DHA’s helpline offers quick access to support.
- DHA Helpline: The main DHA contact number is 800-DHA (800-342), which is available 24/7 for general inquiries, service requests, and health information.
- Al Barsha Center Contact: For specific inquiries related to the Al Barsha center, residents can reach out to the facility directly or through the general helpline. Additional phone numbers may be available through DHA’s official website for specialized services.
Dubai Health Authority Centers
The Dubai Health Authority operates a network of healthcare facilities across the emirate, providing accessible and comprehensive care to both residents and expatriates. These DHA centers are strategically located to cater to different communities and offer various medical services under one roof.
Types of DHA Centers:
- Primary Health Centers: These centers are the first point of contact for most patients. They provide routine care, general check-ups, preventive medicine, and outpatient services.
- Medical Fitness Centers: DHA operates several medical fitness centers for individuals undergoing visa processing, employment medicals, and occupational health screenings.
- Specialty Hospitals: DHA also manages hospitals that focus on specialized care, such as Latifa Hospital for Women and Children, Rashid Hospital, and Dubai Hospital. These hospitals offer tertiary care and advanced treatments in various medical fields.
- COVID-19 Centers: During the COVID-19 pandemic, DHA set up testing and vaccination centers across the city to manage the outbreak and ensure the public’s health and safety.
- Wellness Clinics: These centers focus on promoting wellness and preventive healthcare by offering health screenings, counseling, and lifestyle management services.
Dubai Health Authority Bur Dubai
The DHA Bur Dubai office and healthcare facilities cater to one of the busiest areas of Dubai. Bur Dubai, being a historic and central district, has a significant population that relies on healthcare services provided by DHA in this area.
Services in Bur Dubai: Dubai Health Authority Al Barsha
- Primary Healthcare: Clinics in Bur Dubai offer a range of medical services, from routine checkups to vaccinations and minor procedures, catering to the large population in this area.
- Medical Fitness Tests: Several medical fitness centers in Bur Dubai cater to those undergoing residency visa processes or pre-employment medicals. These centers are highly efficient and maintain fast processing times for medical fitness certificates.
- Specialty Clinics: In addition to general services, DHA clinics in Bur Dubai offer specialized care, including dermatology, internal medicine, dental care, and more.
DHA’s presence in Bur Dubai ensures that this bustling part of the city has access to high-quality medical care and health services.
Dubai Health Authority Office
The DHA office is the administrative hub of the Dubai Health Authority. It oversees all healthcare operations, policies, and regulatory frameworks in the emirate. The office handles the licensing of healthcare professionals, approval of healthcare facilities, and implementation of health strategies across Dubai.
Key Functions of the DHA Office:
- Healthcare Regulation: The DHA office is responsible for ensuring that healthcare providers adhere to strict standards of quality, safety, and patient care. This includes overseeing the licensing of medical professionals through exams such as the DHA licensing exam.
- Public Health Initiatives: DHA spearheads various public health campaigns, such as vaccinations, wellness programs, and health education, aimed at improving the overall health of Dubai’s population.
- Policy Development: The DHA office develops and implements healthcare policies that support the UAE’s national health goals and ensure the growth of Dubai’s healthcare system.
- Healthcare Innovation: DHA is committed to innovation and modernization. The authority is continuously adopting new technologies in medical care, digitizing patient records, and introducing AI-driven healthcare services.
- Collaboration with Hospitals: DHA works closely with both public and private hospitals in Dubai to ensure a cohesive and efficient healthcare system. The authority monitors hospital performance, patient safety, and the overall quality of healthcare services.
Frequently Ask Question
- What is the new name of Dubai Health Authority?
A. The Dubai Health Authority (DHA) has retained its name; however, it has undergone several restructuring efforts to enhance healthcare services across the emirate. As of now, there has been no official change to the DHA’s name. - How to write Dubai Health Authority exam?
A. To write the DHA exam, healthcare professionals must first register on the Sheryan Portal, submit the required documents, and complete Primary Source Verification (PSV). Once approved, candidates can schedule their exam through Prometric. - What does the Dubai Health Authority do?
A. The Dubai Health Authority (DHA) regulates and oversees healthcare services in Dubai. It ensures the quality of healthcare facilities, manages licensing for healthcare professionals, and promotes public health initiatives and wellness programs. - How to apply for DHA Health Card in Dubai?
A. To apply for a DHA health card, you can visit a DHA health center or apply online through the DHA website. You’ll need to provide personal details, submit required documents, and pay the necessary fees. - What documents are required for DHA?
A. Documents typically required for DHA include educational certificates, work experience letters, a passport copy, a passport-sized photo, and proof of language proficiency. For licensing, you may also need a good standing certificate from a previous licensing authority. - How much is a Dubai health card?
A. The cost of a Dubai health card varies, but it generally ranges from AED 120 to AED 320, depending on the age and residency status of the applicant. The card provides access to public healthcare services within Dubai.
