Healthcare in Dubai is among the best in the region, thanks in large part to the work of the Dubai Health Authority (DHA). Established to oversee and improve medical services, DHA is the backbone of Dubai’s healthcare system, ensuring that residents and visitors alike receive high-quality care. One of its most essential innovations is the Sheryan licensing system, which has transformed how healthcare professionals get licensed and regulated in the emirate. Blogs
In this article, we will break down everything you need to know about the Dubai Health Authority, including its results, how the Sheryan system works, where to find the DHA offices, how to get in touch with them, and what role its licensing department plays in maintaining Dubai’s world-class medical standards.
Dubai Health Authority Results
Over the years, the Dubai Health Authority has achieved impressive results. DHA has continually raised the bar for healthcare quality, making Dubai a medical tourism hub as well as a safe haven for residents seeking advanced care.
Some of the measurable outcomes include higher patient satisfaction scores, reduced waiting times for appointments, and stricter oversight of medical facilities. For example, the DHA frequently publishes performance indicators of hospitals, clinics, and health centers, helping to create transparency and trust.
Another key result is the successful rollout of e-health initiatives, including electronic health records and the use of telemedicine, which skyrocketed during the COVID-19 pandemic. DHA also led vaccination campaigns, achieving among the highest vaccination rates in the world.
All these accomplishments reflect DHA’s commitment to safe, effective, and accessible healthcare for all, which benefits patients, providers, and the broader community alike.
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Sheryan Dubai Health Licensing System
One of DHA’s flagship programs is Sheryan, the health licensing system. Sheryan is an online platform that simplifies the process of licensing healthcare professionals and facilities in Dubai. Traditionally, medical licensing involved heavy paperwork and long queues — but Sheryan changed the game.
Through Sheryan, doctors, nurses, pharmacists, and other healthcare workers can apply for new licenses, renew existing ones, and manage their professional details online. The system is highly efficient, transparent, and user-friendly, dramatically reducing processing times.
For healthcare facilities, Sheryan also handles inspections, approvals, and permits, ensuring every clinic or hospital meets the required safety and quality standards before opening its doors.
In short, Sheryan is a digital gateway that upholds DHA’s strict standards while making life easier for health professionals and investors in the medical sector.
Dubai Health Authority Location
If you ever need to visit the Dubai Health Authority in person, you’ll find its main offices located in Umm Hurair 2, in the heart of Dubai. The main DHA headquarters is within the Oud Metha area, close to Dubai Creek and easily accessible by car or Metro.
Beyond the headquarters, DHA also operates branch offices and licensing centers across Dubai, as well as dozens of primary health care centers and specialty clinics. The main building is well-signposted, modern, and designed to handle licensing queries, public health issues, and administrative requests.
Before visiting, it’s wise to check opening hours, as they can change around public holidays or Ramadan. However, many services are now handled through DHA’s online portals, reducing the need to physically visit unless absolutely necessary.
What is Dubai Health Authority?
For anyone unfamiliar, the Dubai Health Authority is the official government body that oversees the entire healthcare sector in Dubai. Established in 2007, its role is to develop policy, regulate healthcare services, and ensure the highest standards of medical safety and effectiveness.
The DHA manages public hospitals such as Rashid Hospital, Latifa Hospital, and Dubai Hospital, while also regulating private healthcare providers. Whether you are a patient, a doctor, or a facility operator, DHA has a role in setting the standards you follow.
DHA also looks after public health programs, vaccination campaigns, disease control, and health promotion across the emirate. Their mission is to make Dubai’s healthcare sector world-class and to ensure every resident and visitor can access safe, effective care.
Ready to Start Your Medical Career in UAE?
Have questions about your medical license or facility setup? Contact us today and let’s make your journey seamless!
Dubai Health Authority Licensing Department
The Licensing Department within the Dubai Health Authority is a vital part of the organization. Its job is to ensure that every medical professional practicing in Dubai is properly qualified and licensed.
This covers not just doctors and nurses but also pharmacists, dentists, alternative medicine practitioners, and other allied health professionals. The Licensing Department verifies credentials, assesses training, and grants the necessary permissions to work in Dubai.
It also regulates medical facilities — from small clinics to large hospitals — making sure they meet safety, hygiene, and quality standards. Through the Sheryan platform, the Licensing Department has streamlined its services to make licensing faster and more transparent, while still maintaining a strong regulatory framework.
For healthcare investors or new professionals coming to Dubai, this department is the first stop to get approvals and comply with the emirate’s rules.
Health Authority Dubai Contact Number
If you need to reach the Dubai Health Authority directly, you can call their contact center. The most common number for general inquiries is 800 342 (800 DHA). This is a toll-free number within the UAE, and it connects you to customer support agents who can handle questions about licensing, complaints, public health programs, appointments, and more.
Alternatively, you can visit their website (www.dha.gov.ae) where you’ll find live chat support, email options, and links to their social media channels for even faster communication.
The Dubai Health Authority is a pillar of Dubai’s commitment to world-class healthcare, and its initiatives like Sheryan have transformed the experience for both patients and professionals. From fast licensing processes to transparent healthcare standards, DHA plays a crucial role in making sure Dubai remains at the forefront of medical excellence.
Whether you are a healthcare worker hoping to practice in Dubai, a patient looking for safe and modern care, or simply curious about how the system works, knowing about DHA and its services will help you navigate Dubai’s healthcare landscape with confidence. Contact Montgo Health
Frequently Ask Questions
Q. How do I check my DHA medical records?
A. You can access your DHA medical records through the NABIDH (National Unified Medical Record) platform or by logging into your DHA patient portal. If you were treated at a DHA facility, you can also request a copy directly from the hospital or clinic reception, subject to verification of your identity.
Q. What is a Sheryan account?
A. A Sheryan account is an online profile created through the Dubai Health Authority’s Sheryan system. It allows healthcare professionals and facilities to apply for, renew, or manage their DHA licenses and permits digitally, streamlining what used to be a complex paper-based process.
Q. Can I work in Dubai without a DHA license?
A. If you plan to work in a medical role — for example, as a doctor, nurse, pharmacist, or technician — you must hold a valid DHA license. Practicing without a DHA license is illegal and can result in penalties or legal action. However, if you are working in a non-clinical role (such as administration or HR in a hospital), you do not need a DHA license.
Q. How can I get a job in Dubai without qualification?
A. Dubai has opportunities for unskilled or semi-skilled workers, including roles in hospitality, cleaning, security, and retail. You generally need a valid work visa, and employers often provide basic on-the-job training. However, higher-skilled positions usually require formal qualifications and certifications.
Q. What is the passing score for DHA exam?
A. For most DHA licensing exams, the passing score is 60% or higher, though it can vary depending on your specialty. It is always best to check the latest DHA exam guidelines on the Sheryan portal or DHA’s official website for your specific profession.
Q. What is the full form of DHA?
A. DHA stands for Dubai Health Authority, the government body responsible for regulating and overseeing healthcare services in the Emirate of Dubai.
